PRIVACY POLICY

01. Information We Collect

1.1 Personal Information You Provide

We may collect and process personal data that you voluntarily provide through forms, email or other means, including:

• Name, company name and designation
• Contact details including email address and phone number
• Postal address or business location
• Enquiry or service request details
• Any other information you choose to share with us

1.2 Automatically Collected Information

When you browse our Website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Website
• Referral source and browsing behaviour through cookies or analytics tools

02. Use of Your Information

We use your personal information to:

• Respond to your enquiries or service requests
• Provide quotations, offers or updates on our products and services
• Fulfil any contractual or pre-contractual obligations
• Improve the functionality, content and user experience of our Website
• Manage our operations, internal records and administrative purposes
• Send newsletters or promotional material (with your consent)
• Comply with legal or regulatory obligations

03. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Our legitimate business interests
• Compliance with applicable legal obligations

04. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Our internal team members on a need-to-know basis
• Service providers who support our website operations or customer services
• Legal or regulatory authorities when required by law
• A successor entity in the event of merger, acquisition or restructuring

All third parties with access to your data are obligated to follow strict confidentiality and data protection practices.

05. Cookies and Tracking Technologies

Our Website uses cookies and similar tools to enhance your browsing experience, track Website performance and remember user preferences. You can control the use of cookies through your browser settings. Please note that disabling cookies may impact certain features of the Website.

06. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer needed, the data is securely deleted or anonymised.

07. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. However, data transmission over the internet cannot be fully secured, and you share information with us at your own risk.

08. Your Rights

Subject to applicable laws, you may:

• Request access to your personal data
• Ask for correction of inaccurate or incomplete data
• Request deletion of your data, where legally permissible
• Object to or restrict processing of your data in certain circumstances
• Withdraw consent at any time (if consent is the basis for processing)
• File a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details below.

09. Third-party Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices, content or terms of those third-party websites. We encourage you to review their policies when you leave our Website.

10. Children's Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been submitted, we will promptly delete it.

11. International Transfers

If your personal data is transferred outside India, we will ensure that adequate safeguards are in place in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Effective Date." Please review it periodically to stay informed.

13. Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or your personal data, please contact: